Privacy Policy


SAPIENS LABS recognizes the significance of privacy in handling and protecting personal data. This policy outlines our approach to collecting, using, storing, and disclosing your personal data.

Your agreement and consent to SAPIENS LABS, its related entities, business units, and representatives (collectively referred to as "SAPIENS," "us," "we") collecting, using, disclosing, and sharing your personal data are indicated when you access the website at and its sub-domains. This Policy supplements but does not replace any other consent you may have provided to us, nor does it affect any legal rights in relation to your personal data. We may update this Policy periodically in line with new developments, industry trends, or legal changes.

Your personal data's security is a priority for us. We have implemented various safeguards, but please be aware that no internet data transmission is entirely secure. Despite our efforts, SAPIENS cannot guarantee the security of information transmitted online. This Policy describes how we may collect, use, disclose, process, and manage your personal data.

Data Collection by SAPIENS

Personal data may include details such as name, contact information, date of birth, social media profiles, IP address, geographical location, browser and operating system information, interaction data with our services and website, and opinions expressed in surveys. Data is collected during your interactions with our services or the website, and may also be received from third-party databases or service providers.

Personal Data and Blockchain

Blockchain technology, central to our business, is immutable and decentralized, which may affect your data rights, such as erasure or restriction. Certain personal data, like wallet addresses, may be necessary for contractual obligations and are recorded on the blockchain via smart contracts. Transacting on the blockchain implies that certain privacy rights might not be fully available or exercisable due to the technology’s nature.

Purposes of Data Collection, Use, and Disclosure

For business operations including developing and providing services, processing applications and transactions, communications, managing infrastructure, conducting research, and legal compliance. Personal data is used for marketing purposes, subject to compliance with data protection laws and your consent.

Electronic Know-Your-Client (eKYC) Processes

Engagement with eKYC service providers for identity verification and transaction monitoring, ensuring data security and confidentiality.

Marketing Purposes

Use of personal data for marketing, promotions, and offers, respecting your preferences and legal requirements.

Disclosure and Sharing of Personal Data

Data may be shared with SAPIENS personnel, third-party service providers, and authorities as necessary, ensuring data confidentiality and security. Data accuracy and updates are your responsibility, and personal data may be transferred internationally under strict security measures.

Cookies and Related Technologies

Use of cookies and tracking technologies for enhancing your website experience and service analysis. Options are available to block or remove cookies, although this may affect website functionality.

This Policy forms part of the terms and conditions governing your relationship with us. For more information or to update your personal data, please contact us as specified in the policy.